§ 4 Right of cancellation
The English translation of the German right of cancellation is for information purposes only and is not legally binding.
Customers can indicate their intent to cancel a purchase agreement within 14 days, without stating any grounds. The 14-day cancellation period begins as soon as the customer is informed in writing of the cancellation policy. To cancel an order, customers must submit written notification (eg. by letter, fax or email) within the specified 14-day limit. This notification should be sent to:
saami crafts Doebele Gregor GbR
Blumenstr. 21, 70182 Stuttgart, Germany
Phone +49 711 7676575
Telefax +49 711 7676574
The right of cancellation does not apply to made-to-order goods that have been modified, customised or tailored to meet the customer’s wishes or individual requirements.
Consequences of cancellation
If all provisions and requirements for cancellation have been fulfilled, both parties are obligated to return to the other party any goods and monies they have already received. The customer shall pay compensation for any services already rendered before notice of cancellation was served provided that the customer’s attention was expressly drawn to these legal consequences before a purchase contract was concluded, and provided that the customer gave express consent that work on the order could begin before the 14-day cancellation period had expired. In cases where the customer is obligated to pay compensation, they may also be responsible for any contractually agreed payment obligations that were due in the period before notification of cancellation was served. The customer’s right of cancellation will prematurely expire if, at the express request of the customer, the terms of the purchase agreement are fulfilled in full before the 14-day cancellation period has ended. Reimbursement obligations must be fulfilled within 30 days. For the customer, this reimbursement period begins as soon as the notification of cancellation has been sent. For saami crafts, this reimbursement period begins as soon as the notification of cancellation has been received.
End of the cancellation instructions